Refund Policy

We want you to be completely satisfied with our services. Learn about our refund policy and how we handle refund requests.

Refund Eligibility

Refunds are available within 7 days of purchase for unused credits or services

Partial refunds may be available for partially used subscription plans

Technical issues preventing service usage may qualify for full refunds

Refund Process

Step 1: Submit Request

Contact our support team through our contact page with your refund request details.

Step 2: Review Process

Our team will review your request within 2-3 business days and may request additional information.

Step 3: Refund Processing

Once approved, refunds are processed within 5-10 business days depending on your payment method.

Non-Refundable Items

Credits that have been used to generate tags or access services

Services that have been fully utilized or consumed

Subscription plans after the first billing cycle (unless technical issues occur)

Refund Methods

Credit Card Refunds

Refunds are processed back to the original payment method used for the transaction.

Account Credits

Alternatively, refunds can be issued as account credits for future use on our platform.

Contact Information

If you have any questions about our refund policy or need to request a refund, please don't hesitate to contact us.

Contact Support

Important Notes

• All refund requests are evaluated on a case-by-case basis

• We reserve the right to deny refund requests that violate our terms of service

• Refund processing times may vary depending on your financial institution

• For subscription cancellations, please contact us before the next billing cycle